VACANCY TITLE: BUSINESS PROCESS COORDINATOR
DEPARTMENT: Information & Technology
JOB PURPOSE
To design and develop business solution using optimization strategies as
well as identifying where technology can be used to reduce operational
cost or enhance EBITA, ensuring the organization identifies and executes
world class operational approaches.
As part of the business process optimization team, the individual will
be accountable for leading multifunctional teams within the business to
deliver strategic business improvements.
RESPONSIBILITIES
Work with the business Entity and shared services heads to develop
business solution to operational issues as well providing an associated
cost or revenue benefit
Support in developing business optimization plan for each of the Entities and the group.
Mapping out and documentation of complex processes, to streamline the
process reducing complexity using tools to define and highlight roles
and responsibilities – providing clarity
To act as a Quality Assurance agent on all critical business processes within the entities and across the group.
Carrying out business critical process audits to determine process failures with recommended actions
Developing detail execution plans taking into consideration project risk
and critical success factors, to realize agreed solutions
Reporting project(s) progress at an executive level, highlighting support requirements to achieve the desired results.
Working with the BIM team to review software solution for business process operational issues
Working with the BIM team to managing UAT interfaces for successful
implementation of new software and upgrades for process optimization.
Design and implement change management approaches including training and
coaching methodologies to ensure sustainability of implemented
solutions
Using innovation and industry best practice to develop continuous
improvement strategies to deliver world class business / operational
approaches to enhance Oando’s competitive advantage
Carrying out operational best practice research and its application
across the Oando Group, Thus including specific entity requirement for
the future
To coach and develop the process analyst to become execution specialist
QUALIFICATION AND EXPERIENCE
A good University degree in computer science and or business management, an MBA is desirable
5-7 year experience in business analysis / business optimization
Ability to travel and work at different locations.
REQUIRED COMPETENCIES
Excellent engagement skill at senior to lower levels in the organization.
Excellent communications skills, ability to confer message via oral presentations or written reports
Proven analytical and problem-solving abilities
Able to develop execution plans based on clear and articulate solutions
Ability to re-engineer / optimize processes taking into consideration technology.
Ability implement innovative solution taking into consideration change management
Ability to manage and develop a team through mentoring and coaching
Good interpersonal skills.
Highly self-motivated and self-managing
Keen attention to detail.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
