POSITION: FRONT DESK OFFICER
LOCATION: Nigeria

SPECIFIC DUTIES & RESPONSIBILITIES (FRONT DESK OFFICER)
KNOWLEDGE, SKILLS & ABILITIES:
Presentable and friendly with a professional disposition

Ability to communicate in a pleasant demeanor to specific offices
Ability to establish and maintain a positive and professional relationship with co-workers, clients and visitors
Excellent communication (oral and written) and interpersonal skills
Skilled in the use of professional communications etiquette over the telephone and in person

MAIN DUTIES INCLUDE:
Smile and greet customers in a welcoming manner
Determine nature and purpose of visit, and direct or escort guest to specific offices
Manage walk-in traffic and Sign in guests as needed
Provide information to visiting guest and resolve complaints within scope of knowledge; or refer the matter to the appropriate person(s)
Manage phone activity including providing general knowledge to callers
Record all outgoing calls.
Receive, sort, distribute, or prepare mail, messages, and courier deliveries
File and maintain records of incoming and outgoing mails
Keep a current record of administrative staff members’ whereabouts and availability
Cater for visiting guests in terms of lunch/ tea/ coffee as required
Coordinate staff travel and logistics plans

QUALIFIED CANDIDATES SHOULD POSSESS THE FOLLOWING:
Post NYSC graduate in any discipline from a university
1 or 2 years in a professional office environment

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