MTN Nigeria Jobs for Account Executive & a Personal Assistant

The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognizable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Job Title: Dealer Account Executive
Department: Sales And Distribution

Location: Sokoto
Employment Status: Permanent
Qualification: A tertiary qualification preferably in the Social Sciences
Job Description:  
 •Liaise with support team for effective customer management
 •Provide information regarding products complaint to appropriate and relevant department
 •Determine number of sales segments  required to achieve sales targets
 •Monitor sales performance trends for all identified channels
 •Liaise with other relevant Departments (Marketing, Sales Support & Financial Operations, Channels) to ensure the sales process is uninterrupted and sales targets are achieved
 •Develop and implement sales process tailored towards achieving agreed targets
 •Responsible for driving high product retention rate
 •Develop a short term action plan/ strategy to assist channels in achieving desired targets
 •Liaise  with products developers to ensure optimum performance of the consumer data products channels
 •Identify and attend to specific consumer needs and resolve problems
 •Evaluate customer complaints and drive corrective actions.
 •Provide information to the customer regarding appropriate policies, procedures and operating practices
 •Build and maintain relationships with identified sales channels
 •Participate in and organizing product knowledge forums
 •Develop and maintain current and accurate account of competitive information
 •Solution selling to the existing consumer base
 •Prospect, educate, qualify and develop new prospect for channel partners
 •Update forecast and opportunity detail to ensure accurate sales territory forecast

Job Conditions: 
Tool of trade vehicle provided Work is carried out mostly in the field A valid drivers license (Extensive local travel) May be required to work extended hours / weekends

Reporting To: Regional Sales Manager
Required Skills: 
 •A tertiary qualification preferably in the Social Sciences
 •GSM/Telecom/Information Communications and Technology (ICT) industry experience
 •Four (4) years sales/marketing experience in a fast moving consumer goods (FCMG) environment
 •Account management experience

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Job Title: Personal Assistant To Sales & Distribution Executive
Department: Sales And Distribution
Location: Lagos
Employment Status: Permanent
Qualification: A good first degree preferably in Secretarial Administration.
Job Description:  
 •Manage the day-to-day administration of the assigned Exec’s office and diary.
 •Develop and maintain an efficient documentation and filing (electronic and hard) process.
 •Write minutes of meetings and produce memos of such for review.
 •Manage sensitive matters and information regarding peculiar issues within the department.
 •Perform quality control checks on assigned Exec’s presentations, to ensure proper formatting and elimination of errors.
 •Respond to customer queries and requests on non-technical issues and escalate to the assigned manager / exec when necessary.
 •Ensure and coordinate relevant and adequate logistics for the assigned Executive and other events connected to the assigned Executive’s office.
 •Make efficient travel arrangements for the assigned Executive’s office.
 •Cross-examine documents for Exec’s review to ensure quality control and compliance to MTNN policies.
 •Handle assigned Exec’s internal and external designated correspondence.
 •Collate monthly activity reports from the different units within the assigned department for the Exec’s review.
 •Process all requisitions for the assigned Exec’s office.

Job Conditions: Standard MTN working conditions. Open plan office.
Reporting To: Sales & Distribution Executive
Required Skills: 
•A good first degree preferably in Secretarial Administration.
•Four years experience in an administrative capacity in a reputable company.
•Experience in administrative support for a top management personnel of a reputable company, with local and international operations.

Click here to apply