As part of its growth strategy aimed at delivering “World Class Customer Service” to all subscribers, Globacom is opening more call centres at Abuja, Port Harcourt & Lagos and requires young, smart and intelligent graduates (male and female), who speak Hausa to work in the new call centers in Abuja, Port-Harcourt and Lagos.
JOB TITLE: HAUSA-SPEAKING GRADUATES
QUALIFICATIONS:
JOB TITLE: HAUSA-SPEAKING GRADUATES
QUALIFICATIONS:
- B.SC or HND in any field
- Must have completed the National Youth Service Corps Programme.
- Not more than 30 years of age
- Excellent interpersonal relations and attitude
- Friendly disposition, charming character and admirable personality
- Must be computer literate
- Excellent spoken English
- Fluency in Hausa Language
- Good communication skills.
- Attending to customers over the phone
- Capturing customers’ details on the system
- Providing information and resolving customers’ issues
- Escalating customers’ queries to appropriate units for prompt resolutions
Qualified candidates should e-mail their resume (preferably with a scanned passport photograph) to: customercare.job@gloworld.com . Only shortlisted candidates will be contacted.
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